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SalesforceDemystified endeavors to simplify the concepts in Salesforce. And I love having the opportunity to share my passions and thoughts with my loyal readers. Read on, and enjoy.

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johnsontitus

May 29, 20205 min read

Einstein Next Best Action

To set up Einstein Next Best Action, follow these simple steps: Define a set of recommendations. prerequisite: There should be a flow...

johnsontitus

May 17, 20201 min read

To represent products with multiple components.

For example, perhaps your business sells a tent which is tracked as an asset, but the tent poles (which customers have a tendency to...

johnsontitus

May 17, 20201 min read

Lead capabilities

Lead Business process Web to Lead Lead Conversion Lead Import Lead creation using chat Auto response Assignment rules Queues

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